Billing

We realize billing and insurance issues can be confusing. Our patient account representatives can help with questions about your bill, accepting payments over the phone and making payment arrangements. They can be contacted at: 1-866-73-17-9487.

Here are a few key points that will help make the billing process run smoothly:

• Updated insurance information must be given to us at the time of service. When you check in for an appointment, have your insurance cards ready and be prepared to provide the following information before services are preformed:
  • Insurance company name, phone number and billing address.
  • Policy holder name, date of birth and social security number.
  • Policy and group numbers.
• If your insurance company requires a co-payment, please be prepared to make the payment at the time of service. Services may need to be rescheduled if you are unable to pay the co-payment.
• It is important that you understand your insurance benefits. Please contact your insurance company prior to your scheduled visit so you are familiar with your current coverage and insurance company requirements.
• Despite having health insurance there may be a variety of reasons why you will owe a balance after we bill your insurer, including deductibles, co-pays, co-insurance or non-covered procedures. We file all insurance claims in a timely manner. After filing we allow 30 business days for your insurance company to pay. If your insurance company fails to make payment, you will be responsible for payment in full. Contact us promptly if temporary financial problems will affect timely payment of your account to prevent your account from going to collections.
• If your insurance plan does not cover our services, payment in full is expected at the time of your visit.

For patients not using an insurance plan we offer at 20% discount at the time of service (Note: certain services are not included). We will work with you to make sure you get the care you need and deserve. If you have questions regarding insurance of our financial policy (see our Consent to Treat & Financial Policy for additional information), please don’t hesitate to ask. We are here to help you.